Railway’s entry into the world of AI, book tickets through chatbot ‘Ask Disha’ with the help of Artificial Intelligence

Book Your Train Tickets With IRCTC AI: Most of the people travel long distance by Indian Railways. It is also available on shorter routes. To go from one state to another, we book tickets about 1-2 months in advance through IRCTC. Many times people are not able to extract complete information by writing in IRCTC app or website. In such a situation it becomes difficult to book tickets, but now people are not going to face this kind of problem. IRCTC’s AI chatbot can book tickets by speaking to Ask disha. IRCTC has brought a new update for AI chatbot Ask disha on its platform. Using this feature, you can easily convert any voice command into text. That is, now you will not need to queue at the railway station to get tickets.

In which languages ​​will you be able to book tickets on IRCTC?

Even less educated people will be able to book tickets online through smartphones. For this, instead of text commands, they have also started getting the facility of voice. After converting it into text when people speak, the further process will start. The process of booking tickets by speaking on IRCTC has started from 1st April. In this, you will be able to book tickets easily by speaking in both English and Hindi languages. According to IRCTC, regional languages ​​will also be included in this soon. Not only this, things are being said to bring many more new updates in it. That is, now people will not have much trouble to book tickets. People of all classes will be able to take advantage of this facility easily.

How does IRCTC’s AI chatbot Ask disha work?

The way people can get any kind of information by giving commands to Alexa, Google Assistant or Siri, similarly IRCTC’s AI chatbot AskDisha also works. Ask Disha was released by IRCTC in association with CoRover Pvt Limited. It is a startup company from Bangalore. This platform was launched in the year 2018. At present, you can easily check PNR status, ticket booking, refund status and many more things from IRCTC.

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